{"xsrfToken":"7a3192196158a8649bb3a04b49b3f48954c8b0d1_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to DELL Product Compliance Support ","sharedPortalName":"DELL Product Compliance ","userInitialAnnouncementMessageWiki":"<p><font color=\"#FF0000\"> Please be aware that from December 23rd to December 27th, our helpdesk will have delayed response times due to the holiday office closure. Additionally, there will be a global shutdown on January 1st.<br> To minimize any inconvenience, we encourage you to submit your requests as early as possible. <br> We appreciate your understanding and cooperation during this period. </font></p>\n<p>Dell Inc. (Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. Our products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.</p>\n<p>The Product Compliance Help Desk responds to requests in the order they are received and monitored during normal business hours, Monday - Friday, 8a.m. - 5p.m. CST / GMT-6 hours. Our commitment is to respond within 2 business days from the time your request was received. To submit a request, please click here.</p>\n<p>Dell Internal Employees are required to Log in if they are not seeing Category Options in the request form. Please follow the <a href=\"https://dellproductcompliance.atlassian.net/wiki/download/attachments/23265281/Jirahelpdesk%20%20External%20User%20Guide.docx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">User Guide instructions </a></p>\n<p>Please note:<br> • Only the individual who initially requested the ticket has access to view its history. Additionally, it is important to download your documentation as soon as possible to guarantee possession of the information you have requested.</p>\n<p>• A ticket can be reopened within 10 days of the initial response time. If your request exceeds this period, reaching the 11th day, you will be required to submit a new ticket for further assistance.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to DELL Product Compliance Support ","sharedPortalName":"DELL Product Compliance ","announcementMessage":"{color:#FF0000} Please be aware that from December 23rd to December 27th, our helpdesk will have delayed response times due to the holiday office closure. Additionally, there will be a global shutdown on January 1st.\nTo minimize any inconvenience, we encourage you to submit your requests as early as possible. \nWe appreciate your understanding and cooperation during this period. \n{color}\n\nDell Inc. (Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. Our products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.\n\nThe Product Compliance Help Desk responds to requests in the order they are received and monitored during normal business hours, Monday - Friday, 8a.m. - 5p.m. CST / GMT-6 hours. Our commitment is to respond within 2 business days from the time your request was received. To submit a request, please click here.\n\nDell Internal Employees are required to Log in if they are not seeing Category Options in the request form. Please follow the [User Guide instructions |https://dellproductcompliance.atlassian.net/wiki/download/attachments/23265281/Jirahelpdesk%20%20External%20User%20Guide.docx]\n\nPlease note:\n•\tOnly the individual who initially requested the ticket has access to view its history. Additionally, it is important to download your documentation as soon as possible to guarantee possession of the information you have requested.\n\n•\tA ticket can be reopened within 10 days of the initial response time. If your request exceeds this period, reaching the 11th day, you will be required to submit a new ticket for further assistance.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1e9a4cd8-7d95-4c99-b0f1-eadcc9abfedb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNjk5MWE5YS1mMjFlLTRmMDMtYWNkZi0yNWE2MjRjZmFkMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFlOWE0Y2Q4LTdkOTUtNGM5OS1iMGYxLWVhZGNjOWFiZmVkYiI6WyJyZWFkIl19LCJleHAiOjE3MzM2Njk2NzIsIm5iZiI6MTczMzY2OTA3Mn0.Xue5q8FGF6K4UPe0k43gH1yRowzyan5mB0NKRBenNfo&client=a6991a9a-f21e-4f03-acdf-25a624cfad20&height=300&mode=fit","bannerMediaApiFileId":"1e9a4cd8-7d95-4c99-b0f1-eadcc9abfedb","useDefaultBanner":false,"isBannerAvailable":true}}

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